ACTIVATION

Please Be Sure to Check Before Use

Thank you for purchasing DHA SIM.

Some of the DHA SIM requires activation before you can use it. If your instruction manual mentions that activation is required, please follow the steps below to submit your request.

[New Activation Page]

For SIM cards with numbers starting with “22” or for all eSIM plans (except DHA-SIM-208 and DHA-SIM-352), you can easily and quickly apply through the new page below. You will receive an activation completion email immediately after your application.

Go to New Activation Page

If your plan is not listed above or you cannot apply through the new page, please use the form below.

Go to New Activation Form

Important Notes

・Applications submitted through the activation form may take up to 48 hours to complete. Please apply at least 2 days before using the service.

・Once activated, SIM/eSIMs cannot be refunded or returned, even if unused.

・This service is not compatible with locked SIMs or unsupported devices. Please check device compatibility beforehand.

・eSIMs cannot be transferred or reissued to other devices.

For any questions, please contact us via theSupport Formor onLINE（@dhasim）.

ACTIVATION

Name

Name (in English)

Email Address

Phone Number

Purchase Source

Order Number

Product Model Number

SIM Card Number

Device Manufacturer & Model

IMEI Number of the Device

Start Date of Use

For customers traveling to the U.S.: If using Lycamobile or T-mobile, service will start between 9:00–11:00 AM EST on your registered date. If you need to use it earlier, please select the previous day.

Notes / Requests

For customers traveling to Australia: For Otpus (DHA-SIM-230), please also confirm the following:
The name on the activation must match your passport.
Please paste and fill out the following in the "Notes" field:
Passport Number:
Date of Birth (YYYY-MM-DD):
Country of Passport Issuance:

SIM Card Number /
Activation Code Photo

Please attach a photo showing the SIM card number or activation code.

Handling of Personal Information

We use your personal information (such as your name, email address, and phone number) provided through this form for the following purposes: ① Product delivery, service provision, payment processing, responding to inquiries, after-sales support, and other necessary business operations ② To inform you of new services or products via email, post, or phone ③ To analyze service usage and improve existing services or develop new ones ④ To contact you in relation to surveys, campaigns, etc. ⑤ To customize the content displayed to you on this site for better understanding. For more details about our personal information policy, please see our Privacy Policy.

I agree to the terms regarding the handling of personal information.