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HOME - ACTIVATION

ACTIVATION

Please Be Sure to Check Before Use

Thank you for purchasing DHA SIM.

Some of the DHA SIM requires activation before you can use it. If your instruction manual mentions that activation is required, please follow the steps below to submit your request.

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[New Activation Page]

For SIM cards with numbers starting with “22” or for all eSIM plans (except DHA-SIM-208 and DHA-SIM-352), you can easily and quickly apply through the new page below. You will receive an activation completion email immediately after your application.




If your plan is not listed above or you cannot apply through the new page, please use the form below.



Important Notes​

・Applications submitted through the activation form may take up to 48 hours to complete. Please apply at least 2 days before using the service.

・Once activated, SIM/eSIMs cannot be refunded or returned, even if unused.

・This service is not compatible with locked SIMs or unsupported devices. Please check device compatibility beforehand.

・eSIMs cannot be transferred or reissued to other devices.

 

For any questions, please contact us via theSupport Formor onLINE（@dhamobile）.​

ACTIVATION

    Name ※Required
    Name (in English) ※Required
    Email Address ※Required
    Phone Number ※Required
    Purchase Source ※Required
    Order Number
    Product Model Number ※Required
    SIM Card Number ※Required
    Device Manufacturer & Model ※Required
    IMEI Number of the Device
    ※Required
    Start Date ※Required
    For customers using Lycamobile or T-mobile in the USA:
    The service will start between 9 AM and 11 AM Eastern Standard Time (EST) on the registration date.
    If you wish to use the service earlier, please select a date one day prior.
    Notes / Requests
    For customers traveling to Australia: For Otpus (DHA-SIM-230), please also confirm the following:
    The name on the activation must match your passport.
    Please paste and fill out the following in the "Notes" field:
    Passport Number:
    Date of Birth (YYYY-MM-DD):
    Country of Passport Issuance:
    SIM Card Number /
    Activation Code Photo ※Required
    Please attach a photo showing the SIM card number or activation code.
    Handling of Personal Information
    We use the personal information you provide, such as your name, email address, and phone number, for the following purposes: ① To deliver products, provide services, process payments, respond to customer inquiries, provide related after-sales services, and perform other necessary tasks to complete transactions; ② To notify customers of new services and products via email, postal mail, telephone, etc.; ③ To analyze customer usage of services for the development of new services and improvement of existing services; ④ To contact customers in relation to surveys, campaigns, and other activities; ⑤ To customize the content you see on this website to make it easier to understand. For more details on our personal information handling policy, please see our Privacy Policy.