Charges other than product price
Shipping fee
Nekopos: Free of charge nationwide
TA-Q-BIN or TA-Q-BIN Compact: 500 yen nationwide (Free shipping for purchase over 5,500 yen (incl. tax)) *A separate relay fee will be charged for Okinawa and remote islands. Please see ""Relay fee"" for details.
Airport pickup service/Letter Pack: 1,000 yen
Relay fee
Shipping to Okinawa and remote islands: Additional 1,100 yen will be applied.
*Relay fee is not included in the free shipping price.
Cancellation fee
Cancellation by the customer after an order has been placed, regardless of the requirements, will be subject to the following fees.
[Before shipment] 1,100 yen
[After shipment] 1,100 yen + delivery fee
Shipping and delivery
We will ship your product within 3 days of purchase order. Please contact our customer support at support@nipponsim.jp for immediate assistance.
Shipping methods
- Yamato Transport Nekopos
- Yamato Transport TA-Q-BIN or TA-Q-BIN Compact
- Japan Post Letter Pack
Payment
-
Credit card
VISA, Master, Diners, JCB, Amex -
Convenience stores
7-ELEVEN, FamilyMart, Lawson, Seicomart, MINISTOP -
QR code payment
Paypay, LINE Pay, Rakuten Pay - Paypal
- Pay-easy
- Bank transfer
Bank: Rakuten Bank
Branch: Dai ni eigyo (252)
Account number: 7678202
Account type: Savings
Account name: 株式会社 ＤＨＡ Ｃｏｒｐｏｒａｔｉｏｎ カ）デイーエイチエー コーポレーション
Payment timing
GMO Epsilon, a payment agency, takes care of payment through credit cards, convenience stores, and PayPal. After placing your order, you will be redirected to the Epsilon payment page to complete payment. In order to ensure a safe and secure payment, GMO strictly manages customer information, and it is transmitted via the Epsilon site using SSL (128-bit) encrypted communication. GMO will provide the payment slip number for convenience store payment.
Invoice
Please contact our Support Center at support@nipponsim.jp if you require an invoice.
Payment limit
For credit card payment, the payment timing varies for each card company.
Return policy
Package
Return shipping fee
Refund policy
Defective products or seller negligence
We will cancel the order and make a full refund.
Customer fault
"Refund request by the customer after an order has been placed, regardless of the requirements, will be subject to the following fees.
[Before shipment] 1,100 yen
[After shipment] 1,100 yen + delivery fee"