Selling Price
The price listed on each product's introduction page applies.
Additional Charges Besides Product Price
・Bank transfer fees
・Consumption tax (included in the displayed product price)
・Shipping fee
Standard Shipping (Nekopos / TA-Q-BIN): Free nationwide
If you request "TA-Q-BIN": Flat rate 1,100 yen nationwide (Free shipping for orders of 5,500 yen or more including tax)
* For Okinawa Prefecture and remote islands, an additional relay fee of 1,100 yen is required for TA-Q-BIN (Relay fees are not eligible for free shipping)
* Airport post office pickup service (Letter Pack): 1,650 yen
【Regarding Overseas Shipping】
The following shipping fees apply for overseas delivery.
■ China, South Korea, Taiwan, Hong Kong, Macau, Malaysia, Indonesia, Singapore, Thailand, Vietnam, Philippines
・EMS: 2,500 yen
・ePacket: 1,650 yen
■ Other countries (EMS only)
・EMS: 5,000 yen
Delivery Time
Ships within 2 business days after payment confirmation
Shipping Methods
- Yamato Transport Nekopos
- Yamato Transport TA-Q-BIN (TA-Q-BIN, TA-Q-BIN Compact)
- Letter Pack
- ePacket
- EMS
Payment Methods
-
Credit Card Payment
VISA, Mastercard, AMEX, JCB, Diners Club, Discover -
PayPal
-
Shop Pay
-
Google Pay
-
Rakuten Pay
-
Alipay (支付宝)
-
AlipayHK
-
Smartphone Payment (QR Code)
PayPay, Merpay
We use the KOMOJU payment gateway service.
After selecting "Smartphone Payment (QR Code)" and clicking "Pay Now," you will be redirected to the KOMOJU payment page. -
Postpay (Paidy)
We use the KOMOJU payment gateway service.
After selecting "Postpay (Paidy)" and clicking "Pay Now," you will be redirected to the KOMOJU payment page. -
PAYCO
We use the KOMOJU payment gateway service.
After selecting "PAYCO" and clicking "Pay Now," you will be redirected to the KOMOJU payment page. -
WeChat Pay (微信支付)
We use the KOMOJU payment gateway service.
After selecting "WeChat Pay (微信支付)" and clicking "Pay Now," you will be redirected to the KOMOJU payment page. -
Convenience Store Payment
FamilyMart, Lawson, Ministop, Daily Yamazaki, Seicomart
We use the KOMOJU payment gateway service.
* A handling fee of 220 yen applies.
After selecting "Convenience Store Payment" and clicking "Pay Now," you will be redirected to the KOMOJU payment page. Please confirm the payment amount, enter the required information, and click the "Pay" button.
KOMOJU will send an email with the necessary payment number.
Please ensure you can receive emails from "@komoju.com".
* We will ship the product once payment is confirmed.
* The maximum amount for convenience store payments is 300,000 yen (including tax and fees).
-
Bank Transfer
We use the KOMOJU payment gateway service.
Bank: Mitsui Sumitomo Bank, Hinagiku Branch
* The account number is different for each order, so please check it even if you have used it before.
Account Name: DEGICA Co., Ltd. (カブシキガイシャ デジカ)
* Transfer fees are to be borne by the customer.
After selecting "Bank Transfer" and clicking "Pay Now," you will be redirected to the KOMOJU payment page. Enter the required information and click the "Pay" button.
Please transfer to the displayed bank account within the payment deadline.
KOMOJU will send an email with transfer instructions.
After the transfer is complete, you will receive a confirmation email from KOMOJU.
* Please ensure you can receive emails from "@komoju.com".
* We will ship the product once payment is confirmed.
-
Pay-easy Payment
We use the KOMOJU payment gateway service.
* A handling fee of 190 yen applies.
After selecting "Pay-easy Payment" and clicking "Pay Now," you will be redirected to the KOMOJU payment page. Enter the required information and click the "Pay" button.
You can check the payment method on the next page.
KOMOJU will send an email with payment instructions.
* Please ensure you can receive emails from "@komoju.com".
* We will ship the product once payment is confirmed.
Issuance of Receipts
If you wish to receive a receipt, please contact the support center (support@dhamobile.jp).
Payment Deadline (Timing)
・Credit Card: At the time of payment (varies by credit card company)
・Convenience Store Payment: Within 3 days after ordering
・Bank Transfer: Within 7 days after ordering
Cancellation, Returns, Exchanges, and Refunds
About Fees
■ Before shipping: 1,100 yen
■ After shipping: 1,100 yen + shipping fee
When Returns Are Possible
・Returns are not accepted after opening.
About Return Shipping Fees
・In case of initial defects, the store will bear the cost.
・In case of customer convenience, the customer will bear the cost.
About Refunds
・Full refunds will be given in case of initial defects or company reasons.
・Refunds due to customer convenience will incur the same fees as above.
