Please check the following:
Confirm the signal (antenna) icon is showing. If not, refer to the FAQ about antenna issues.
1. Ensure your device is SIM-unlocked.
2. Make sure airplane mode is turned off. Turning it on and off again may help.
3. Confirm that Mobile Data is enabled.
4. If VPN is on, turn it off.
5. If data roaming is off, turn it on.
6. Double-check the APN information for errors (e.g., typos, extra spaces).
7. Restart your device.
8. iOS: Delete any existing profile and reinstall it.
Android: Change APN authentication type from “CHAP” to “CHAP&PAP,” save, and restart.
