Selling Price
The price listed on each product's introduction page applies.
Additional Charges Besides Product Price
Shipping Fee
Standard Shipping (Nekopos / Courier): Free nationwide
For "TA-Q-BIN or TA-Q-BIN Compact:" requests: Flat rate 1,100 yen nationwide (free shipping for orders over 5,500 yen including tax)
* For Okinawa Prefecture and remote islands, an additional relay fee of 1,100 yen is required (relay fee is not eligible for free shipping)
* Airport post office pickup service (Letter Pack): 1,650 yen
[Regarding Overseas Shipping]
The following shipping fees apply for overseas delivery.
■ China, South Korea, Taiwan, Hong Kong, Macau, Malaysia, Indonesia, Singapore, Thailand, Vietnam, Philippines
・EMS: 2,500 yen
・ePacket: 1,650 yen
■ Other countries (EMS only)
・EMS: 5,000 yen
Delivery Time
Shipping within 2 business days after payment confirmation
Shipping Methods
- Yamato Transport Nekopos
- Yamato Transport Courier (TA-Q-BIN, TA-Q-BIN Compact)
- Letter Pack
- ePacket
- EMS
Payment Methods
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Credit Card Payment
VISA, Mastercard, AMEX, JCB, Diners Club, Discover -
PayPal
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Shop Pay
-
Google Pay
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Rakuten Pay
-
Alipay
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AlipayHK
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Mobile Payment (QR Code)
PayPay, Merpay
We use the KOMOJU payment service.
Select "Mobile Payment (QR Code)" and click "Pay Now" to be redirected to the KOMOJU payment page. -
Postpay (Paidy)
We use the KOMOJU payment service.
Select "Postpay (Paidy)" and click "Pay Now" to be redirected to the KOMOJU payment page. -
PAYCO
We use the KOMOJU payment service.
Select "PAYCO" and click "Pay Now" to be redirected to the KOMOJU payment page. -
WeChat Pay (微信支付)
We use the KOMOJU payment service.
Select "WeChat Pay (微信支付)" and click "Pay Now" to be redirected to the KOMOJU payment page. -
Convenience Store Payment
FamilyMart, Lawson, Ministop, Daily Yamazaki, Seicomart
We use the KOMOJU payment service.
* A handling fee of 220 JPY applies.
Select "Convenience Store Payment" and click "Pay Now" to be redirected to the KOMOJU payment page. Please confirm the payment amount, enter the required information, and press the "Pay" button.
KOMOJU will send you an email containing the payment number.
Please make sure you can receive emails from "@komoju.com".
* We will ship the product once payment is confirmed.
* The maximum amount for convenience store payments is 300,000 JPY (tax and fees included).
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Bank Transfer
We use the KOMOJU payment service.
Bank Info: Mitsui Sumitomo Bank, Hinagiku Branch
* The account number varies by order, so please check it each time even if you have used this method before.
Account Name: DEGICA Co., Ltd.
* Transfer fees are borne by the customer.
Select "Bank Transfer" and click "Pay Now" to be redirected to the KOMOJU payment page. Enter the required information and press the "Pay" button.
Please transfer to the displayed bank account within the payment deadline.
KOMOJU will send you an email with transfer instructions.
After the transfer is completed, you will receive a confirmation email from KOMOJU.
* Please ensure you can receive emails from "@komoju.com".
* We will ship the product once payment is confirmed.
-
Pay-easy Payment
We use the KOMOJU payment service.
* A handling fee of 190 JPY applies.
Select "Pay-easy Payment" and click "Pay Now" to be redirected to the KOMOJU payment page. Enter the required information and press the "Pay" button.
You can confirm the payment method on the next page.
KOMOJU will send you an email with payment instructions.
* Please ensure you can receive emails from "@komoju.com".
* We will ship the product once payment is confirmed.
Issuance of Receipts
Customers who wish to receive a receipt, please contact the support center (support@dhamobile.jp).
Payment Deadline (Timing)
・Credit Card: At the time of payment (varies by credit card company)
・Convenience Store Payment: Within 3 days after order
・Bank Transfer: Within 7 days after order
Cancellation, Returns, Exchanges, and Refunds
About Fees
■ Before shipping: 1,100 yen
■ After shipping: 1,100 yen + shipping fee
When Returns Are Possible
・Returns are not accepted after opening.
About Return Shipping Fees
・In case of initial defects, the store will bear the cost.
・In case of customer convenience, the customer will bear the cost.
About Refunds
・Full refund will be given in case of initial defects or company reasons.
・Refunds due to customer convenience will incur the same fees as above.
