If you are unable to scan the QR code, please try the following:
・Make sure the code is displayed clearly on a bright screen
・Display the QR code on another device (such as a PC or another phone).
[iPhone]
Go to Settings → Mobile Data → Add Mobile Plan to scan the QR code.
[Android]
Depending on the device model, QR codes may not scan properly. In that case, please manually configure the APN as follows:
・APN: Refer to the product package (for SIM cards) or the purchase confirmation email (for eSIM).
・Authentication type: CHAP / PAP / PAP or CHAP
・Set Data Roaming to OFF
・Restart your device after completing the setup
